Signs that your Call Center Needs an Update

Call centers seemed on the verge of becoming an archaic institution with the advent of new technology.  The concept of a call center, however, evolved to match the needs of consumers and the demands of new technologies.  Instead of becoming extinct, these communication centers are now more relevant than ever.

In Dynamics CRM, Cloud Services, Microsoft, customer service

Online reporting and analytics content generation

In order to make the most out of this important duty and transform information into knowledge, turn to custom reporting and analytics solutions that are tailored to your specific needs.

“Scientia potentia est.” [Knowledge is power.] - Francis Bacon

Knowing one’s business is an obvious key factor to achieving business success. Technology, when used as a business tool, has proven to be an excellent means of increasing the understanding that a business owner has over his or her company.  Information has become easier and less costly to manage.  Business owners that maintain as much information as possible, to be available instantly, will create a market advantage over their competitors.

In Azure, Cloud Services, Business Intelligence, Office 365, Security, internet

An introduction to The Internet of Things (IoT)

There’s something that is revolutionizing how we live on a daily basis, and that’s The Internet of Things (IoT). IoT is a computing concept that describes a future where every day physical objects will be connected to the Internet. For me, IoT represents the next step towards the digitalization of society and our lives.

In Cloud Services, App development, Business Intelligence, Internet of Things