Get Started: Benefits of Microsoft Azure
Azure is a cloud-based solution that provides both IAAS (Infrastructure-As-A-Service) and PAAS (Platform-As-A-Service). These solutions offer both managed and unmanaged services that enable your business to explode into productivity!
The value of meetings in Office 365
At the heart of great teams is great communication. Teams that communicate often and openly are better teams. They are more efficient, respond faster, plan better and help one another more effectively.
The digital-driven businesses era
We can’t deny that there’s a huge digital shift in our society, and it clearly is having an impact in the business world. We have become digital-driven beings, and the market has to adapt to that situation.
Definity First, a Microsoft Partner with 7 Gold and 8 Silver Competencies
Being a Microsoft Partner means to strengthen our capabilities, better serve customers, and build connections to reach our full business potential.
4 Out-of-this-World Features of the New Microsoft Office 2016
As Microsoft rolls out its new suite, it’s time to check in. Here are four features that will sky rocket your business into new horizons.
Microsoft Azure Vs Amazon Web Services, Who Wins?
Microsoft Azure and Amazon Web Services (AWS)—what exactly are the differences? In a world that is constantly battling for your attention, is there actually a better product? Everyone battles for the title of the “world’s best”, but which cloud service is best for your company’s functionality?
The force of motion in UX
Animations deserve more consideration when we are talking about UX design. This article will explain the purpose and importance of motion in websites and apps.
Signs that your Call Center Needs an Update
Call centers seemed on the verge of becoming an archaic institution with the advent of new technology. The concept of a call center, however, evolved to match the needs of consumers and the demands of new technologies. Instead of becoming extinct, these communication centers are now more relevant than ever.
Turn Customer Service into your secret weapon
Everyone has one: a tech support horror story. Ask anyone, and they can tell you of a time when they experienced the very worst of humanity via a tech support or customer service call. It happens more often than it should. A customer calls in with a significant problem, calls tech support, and finds a less than excellent customer service experience.
CRM Stats that will Blow your Mind!
We have heard and read a lot about CRM software solutions, but how can they help a business to get better, and how much does a CRM software help? Here are some amazing stats to exemplify the great benefits of using this technology.
4 characteristics of a successful sales team
Sales teams are unique entities that need to function and perform in fast-paced, goal-oriented environments. Here are some best practices to up your team’s workflow and rocket toward success.
Does your sales team have these qualities?
1. Effective Time Managers
Managers of successful sales teams understand how to eliminate non-essential demands on time that do not specifically drive revenue. Ineffective time management can lead to bogged down sales professionals that have been robbed of the fast-paced energy of sales. No one wants a sluggish sales team.
No silver bullet (and no silver resource too)
Back in 1986, Fred Brooks, an American computer scientist, wrote a paper talking about the principles of an agile software development. This paper is called No Silver Bullet: Essence and Accidents of Software Engineering, and after 29 years it is still very valuable.