Blog | Definity First

CRM Amazing Stats that will Blow your Mind!

Written by Marco Kronenburg | Jan 22, 2020

We have heard and read a lot about CRM software solutions, but how can they help a business to get better, and how much does a CRM software help?

A CRM improves customer retention, by as much as 27%, and they are the most valuable asset of your organization.

Amazing stats that exemplify the great benefits of using a CRM

CRM offers much more than just a software tool to manage your business and offers an average return of $5.60 for every $1 spent.

Businesses using CRM are more efficient and have time to bring in more profit.  On average, businesses earn $5.60 for every $1 spent, leading to a gain of over $4 take home for your company.

Sales reps saw productivity increased by 15% when they had mobile access to CRM apps

The world is moving fast, and businesses need to move faster to keep in front of sales.  Mobile access to CRM apps on phones and tablets help companies stay ahead of the competition. 

Constant access to this apps allows sales reps to maintain and update information at all hours of the day from any location.

CRM usage increased from 56% in 2013 to 74% in 2015

Companies are realizing what this type of asset can be for their business and management. 

In two years, CRM usage has increased by almost 20%.  Is it any wonder that its usage is growing so much with the monetary returns and productivity increases?  Are you part of the CRM growing phenomenon?

87% of businesses now use a cloud-based CRM solution

Cloud-based technologies are all the rage these days because of their unique ability to save things and access them wherever you go. 

The polls are in, and around 87% of businesses now use some form of cloud-based CRM solution.  Is your company part of the movement?

6 out of 10 small businesses are using their CRM for email marketing

Around 6 out of every 10 small business are using this tool to market products and services via email. 

Cheap and effective marketing is key for small businesses looking to turn a profit. This software is effective and easy to use, allowing small businesses great tools for marketing.

So, now that you know the biggest benefits of this solution, give Microsoft Dynamics CRM a try!

Now is the time to implement the leading customer management platform, Definity First will be happy to help you through this process.

Contact us at: hello@definityfirst.com