Apr 19, 2023
6 min read

The benefits of Microsoft Dynamics 365 Business Central

If you are looking for a business management solution, maybe you have heard of Microsoft’s cloud-based ERP solution, Dynamics 365 Business Central.

D365 Business Central has positioned itself in the market as one of the most trusted and consistent ERP solutions. Designed for small to mid-sized businesses, it’s a business management solution that will allow you to run your entire business from one unified solution.

In essence, it’s an all-in-one solution that lets you control all aspects of your business management, all while remaining simple, intuitive, flexible, and agile. 

What is Dynamics 365 Business Central?

Dynamics 365 Business Central is a cloud-based enterprise resource management (ERP) system from Microsoft. It also offers robust customer relationship management (CRM) capabilities.

With D365 Business Central, small or midsized businesses will be able to accelerate their sales, optimize their supply chain, manage financials, and much more.

One of the most attractive reasons to choose this Microsoft solution is that it can be used as a stand-alone application but also integrates seamlessly with other Dynamics 365 applications. In the same way, another of the top reasons to choose this stand-alone business management solution is because it helps control and reduce costs.

 Thanks to its user subscription system and flexible licenses, D365 Business Central is a cloud-based ERP solution that reduces annual IT costs and helps businesses save on software costs while staying updated.

In this article, we’ve listed some of the top 5 benefits of D365 Business Central to give you a better understanding of how this cloud-based ERP solution can help you modernize your business.

5 benefits of Microsoft Dynamics 365 Business Central

  1. Low cost of ownership
  2. ERP meets CRM in one single platform
  3. Flexibility and scalability
  4. Integrations
  5. Project management capabilities

1. Low cost of ownership
As a small or mid-sized business looking to control your cash flow, Dynamics 365 Business Central helps you keep costs low. You can leverage all the benefits of cloud ERP, such as low infrastructure investment and no upgrade or maintenance costs.

The subscription-based monthly fixed fee model means you do not need a large upfront payment and your costs remain predictable.

You will also not need servers, management, dedicated IT resources, and other costs to use Business Central, compared to other on-premises options. Finally, you can use Business Central right out of the box, which means you can get up and running quickly.  

2. ERP meets CRM in one single platform

While Business Central is an ERP solution, it also has the capabilities to help you improve customer experiences and solidify relationships with your customers.

The CRM features let you track customer interactions, and get insights on upsell, cross-sell, and renewal opportunities across your sales cycle.

You can also create flexible pricing and discount structures for individual customers and groups. In terms of customer experience, you can easily address customer returns or after-sales issues, manage service requests, track repair details, easily respond to inquiries, and more.  

3. Flexibility and scalability

A key advantage of Dynamics 365 Business Central is its flexibility. Thanks to cloud technology, your company data is easily accessible to you and your employees. This means you can virtually run your business from anywhere, regardless of location or device. In today’s day and age, where remote work is increasingly becoming the new normal, flexibility is key in keeping your business competitive.

This flexibility also means that Business Central is easily scalable and lets you easily grow with ease as your business needs expand.  

4. Integrations

If your business already uses other Microsoft business applications such as Office 365, you’ll be happy to know that Dynamics 365 Business Central seamlessly integrates with other Microsoft applications and product suites.

Plus, it already comes built-in with Microsoft Power BI dashboards. You can also download and integrate apps or extensions from Microsoft AppSource or your Microsoft Dynamics Partner to customize your solution and meet a unique business need.

5. Project management capabilities

Besides financial, accounting, warehouse, and CRM capabilities, Dynamics 365 Business Central also offers features for managing your projects so you can deliver on time. You will be able to create, manage, and track projects using timesheets, advanced job costing, and reporting capabilities.

You can also manage resource levels by planning capacity and sales. Finally, you’ll be able to get real-time insights on project status and other metrics to ensure profitability.


As a cloud solution, Business Central offers high-level enterprise security. Its in-built features ensure your data is backed up and securely stored. Using numerous features such as authorization, authentication, data encryption, and auditing, you can further safeguard your application.

Business Central also has features to ensure your business is compliant. If you are conducting business globally, Dynamics 365 Business Central lets users adjust settings, so their data is collected and stored in ways that comply with local laws.


Learn more about Dynamics 365 Business Central 

Looking for more information on D365 Business Central and how it can benefit your small or midsized business? Please drop us a line

Our teams are ready to assess your needs and find the right solutions and technology for your business-specific needs.