Mauricio Duran Oct 22, 2020 6 min read

Synchronous Communication: A Great Nearshore Benefit to Make Remote Work Easier

One of the most challenging aspects of working with remote teams is the lag in communications, making it difficult for them to collaborate with clients and colleagues. That’s because remote workers can’t simply walk into the manager’s office to get feedback or pop up at a colleague’s desk to ask a question.

This makes the lack of in-person communication one of the biggest obstacles in productivity for remote teams.

However, many employers are compelled to consider remote work as necessary in the post-pandemic world. This mandates the need to find solutions that facilitate better communication without increased cost or disturbance while also facilitating the needs of the remote team.

The only solution to this dilemma is finding a reliable nearshore team to work with. Since these teams operate in more-or-less the same time zones, instant communication becomes a genuine possibility, leading to smoother business functions.

This is where synchronous communication comes in.

It is an effective communication strategy for nearshore remote teams that lets you use apps and channels for real-time interaction.

Let’s find out how synchronous communication helps nearshore remote teams to streamline their communication processes.

What Is Synchronous Communication?

Synchronous communication refers to the interaction between two people in real-time with prompt responses from both sides.

When it comes to working in an office, most of the communication is synchronous, be it meetings, cafeteria chats, or quick drop-bys at your colleague’s cubicle. But if the teams are scattered in the same time zones, synchronous communication can increase collaboration and productivity by bringing your group together.

Video-conferencing, instant messaging, and phone calls are some of the ways you can synchronously communicate with your nearshore teams.

Benefits of Synchronous Communication for Nearshore Remote Teams

Communicating in real-time has its benefits. For starters, you no longer have to wait a full working day for answers to your questions, queries and concerns.

It’s also possible to keep the remote workers up-to-date with the latest developments and requirements of their projects so all their hard work and efforts don’t go to waste due to late response.

So, synchronous communication is a much-needed strategy for your nearshore remote team. It ensures that the employees feel connected, which you cannot maintain with asynchronous communication.

Here are a few more advantages of working with nearshore teams:

Allows Employees to Socialize          

To ensure cohesion among your nearshore remote team members, you need to bring them together via virtual channels that encourage them to socialize.

These virtual meetings should be more focused on relationship building and social activities to build emotional relationships to keep them connected.

Thus to manage a remote team in the same time zones, synchronous communication allows you to leverage virtual apps such as Zoom or hangouts. These apps encourage employees to socialize or celebrate important occasions.

Encourages Virtual Meetings

With one-on-one virtual meetings, your remote team feels instant alignment with the business processes. Synchronous communication encourages a faster decision-making process that replaces two days’ worth of email exchanges with instant responses.

Offers Prompt Feedback

Synchronous communication is essential for offering feedback on critical projects or collaborating on serious issues requiring prompt responses.

It also leaves no room for doubts or ambiguity that further solidifies the advantages of synchronous communication for nearshore remote teams.

Brainstorming on Important Projects

All successful projects require critical discussions and brainstorming sessions that produce a clear action plan in real-time.

Synchronous communication allows your employees to contribute their ideas through one-on-one virtual discussions. Also, prompt communication is the only solution you need to ensure a timely response to urgent tasks.

In Conclusion

If you are thinking of shifting your workforce to a remote working plan or hiring a nearshore remote service, you need to maintain effective communication.

And this can only be achieved through synchronous communication. It connects your employees and allows them to collaborate on critical projects.

To leverage synchronous communication for your nearshore service needs, click here to learn more about how Definity First can provide high quality services for your company to embrace digital transformation during these unprecedented times keeping solid communication standards and competitive costs.

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Mauricio Duran

President at Definity First. I have a big passion for leading-edge technology and I'm a serial entrepreneur with more than 20 years of experience in software development. Expert in Microsoft technologies and mission critical applications.