The importance of customer service abilities
As IT or software consultants, we often think that customer service activities don’t necessarily include us. This is not true. Customer service quality is a business orientation that every single person in a company should follow to ensure client satisfaction.
Ready, set, go!
Auto racers and salespeople have one thing in common: they are very competitive. They also need tools, training, a backup plan and support to perform to their best. If you think about it, the competitive ambiance within auto racers and salespeople is not that different. Let’s talk about it.
Internships are great experience
Are you a student considering to do an internship but you are not sure yet? Well, here I am to convince you to take the initiative and do it. To an employer, a candidate who has spent time working for a firm within a particular industry shows dedication, enthusiasm and most importantly, has experience.
Turn Customer Service into your secret weapon
Everyone has one: a tech support horror story. Ask anyone, and they can tell you of a time when they experienced the very worst of humanity via a tech support or customer service call. It happens more often than it should. A customer calls in with a significant problem, calls tech support, and finds a less than excellent customer service experience.
6 steps to create an effective Compensation Plan
There’s no cookie cutter form for compensation plans—especially for companies with a wide range of services provided. Compensation plans can be the driving force of a business or its downfall.
CRM Stats that will Blow your Mind!
We have heard and read a lot about CRM software solutions, but how can they help a business to get better, and how much does a CRM software help? Here are some amazing stats to exemplify the great benefits of using this technology.
4 characteristics of a successful sales team
Sales teams are unique entities that need to function and perform in fast-paced, goal-oriented environments. Here are some best practices to up your team’s workflow and rocket toward success.
Does your sales team have these qualities?
1. Effective Time Managers
Managers of successful sales teams understand how to eliminate non-essential demands on time that do not specifically drive revenue. Ineffective time management can lead to bogged down sales professionals that have been robbed of the fast-paced energy of sales. No one wants a sluggish sales team.
Automate your commission calculation process now!
Automating processes gives your business greater efficiency, greater capability to adapt to changes, further reduced human errors, and greater ability to clarify job roles and responsibilities.
Save time and money in your commission calculation process!
Automated business processes mean ensured compliance in some of the most common areas of fault. But, what about compensation calculation? Automation is critically important in creating an incentive plan, too. Let’s get into the details.
